US Bank Group ITAM Case
2019/8/12
Customer information:
As a global financial service group with high chain and complete business categories, the customer provides a wide range of financial products and services to about 200 million customers worldwide. So far, the bank group has branches in more than ten major cities in China, providing diversified financial services to multinational corporations, joint ventures, local enterprises and individuals.
Customer requirements:
● Use assets inventory and effective management to improve asset utilization and reduce total cost
● Information security, through auditing and compliance requirements
Provided programmes:
● Setting ITIL management philosophy to the ground, making the change process cover the entire life cycle of IT assets
● From asset storage to scrap, every step is strictly supervised and information verified, and the original process is further optimized.
● Using data comparison tools to break the information island: cross-comparison of assets data from physical inventory, online inventory and change management output, and unified management
● Through the inventory, statistics and management planning of assets, help enterprises to improve the utilization rate of assets
Customer revenue:
Significant improvement in work efficiency
Through the use of tools, asset inventory process
The work efficiency has been improved by 30%.
Reducing customers due to increased utilization of IT assetsIT procurement cost 15%;
Breaking the Information Isolation
Breaking the Information Isolation of IT AssetDatabasesThe interest rate has been greatly increased
Shanghai natural science and technology Co,.Ltd. All rights reserved ICP:09071988-2 Disclaimer